Returns

You may request a return within 7–14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in its original packaging

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Earrings (if worn or opened)

• Personalized or custom jewelry

Refunds

Once we receive and inspect your return, we will notify you regarding approval.

If approved, your refund will be processed within a few business days.

Exchanges

We allow exchanges for defective or damaged items. Please contact us as soon as possible if you receive a faulty product.

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Return Shipping

We cover return shipping costs for defective items.

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Contact

For returns or refund requests, please contact us via email or Instagram.

Jewelcy is a trusted online jewelry shop in Cyprus, offering secure purchases, easy returns, and fast local delivery.

​Easy Returns in Cyprus